Aegis Solutions

Engineered Systems and Software for

Real World Applications

4651 Paragon Park Rd, Suite 111
Raleigh, NC 27616
1-800-808-4675
Phone: (919) 861-0103
Fax: (919) 861-0104

Equipment Service

Aegis Solutions offers a one-year warranty on almost all of the equipment and software we develop and build, but we don't walk away once the warranty expires.  We offer several options for servicing out-of-warranty equipment.  We can even service other system integrators equipment and software.  Our service offerings include:

 

Problem Troubleshooting and Repair

Aegis Solutions engineers and technicians are proficient at determining the cause of failures and problems and quickly effecting a repair to get your equipment back up and running to minimize down time and lost money.  Troubleshooting and repair services are performed on a time/materials/expenses basis.  Onsite and offsite service is available.

Preventative Maintenance

Performing preventative maintenance operations on equipment will increase the useful life of the equipment and substantially decrease the likelihood that the equipment will fail at a critical time.  Aegis Solutions recommends performing preventative maintenance at least once a year.  We can provide an estimate for PM operations based on the type of equipment and amount of weekly usage.

Service Agreements

Aegis Solutions can design a service agreement that will allow our engineers and technicians to respond rapidly to your service needs, so you don't have to wait for spending approval every time you have a problem.  Aegis Solutions service agreements can also be used for minor updates to the equipment and software.